Krome North Service Processing Center

Mondays – Fridays
5:30 p.m. – 6:30 p.m.
7 p.m. – 8 p.m.
8:30 p.m. – 9:30 p.m.
Saturdays
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
12:30 p.m. – 1:30 p.m.
2:30 p.m. – 3:30 p.m.
Sundays
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
12:30 p.m. – 1:30 p.m.
2:30 p.m. – 3:30 p.m.
Holidays
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
12:30 p.m. – 1:30 p.m.
2:30 p.m. – 3:30 p.m.
To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.
Visits shall not exceed 1 hour.
Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Government ID must have a photo. The following are allowed as authorized photo identification:
• State Driver’s License
• State Identification card
• Passport
• Resident Alien card
Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

## Letters and Packages
Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Supervisory Detention & Deportation Officer. Before sending packages to detainees, contact:
Attn: Property Officer
(305) 207-2100
18201 SW 12th Street
Miami, FL 33194
Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.
## Sending Funds to Detainees via Internet and Phone
Family and friends can deposit funds for detainees via Access Correction detainee Trust Account or Talton Pre-Paid Phone Services.
Follow the instructions on the website or with the phone operator to register for an account.
Once family or friends have registered for an account they can use the alien’s name and A-number to locate the account and deposit funds.
Detainee Trust Account (commissary funds)
https://accesscorrection.com
1-636-888-7004
Talton Pre-Paid Phone Services (internet tablet and phone service)
https://talton.com/
1-866-516-0115
Sexual Abuse/PREA
Sexual Abuse/PREA
U.S. Immigration and Customs Enforcement (ICE) has a zero-tolerance policy for all forms of sexual abuse or assault. ICE maintains a Sexual Abuse and Assault Preve