Crow Wing County Jail

## Off-Site Video Visitation
• Crow Wing County offers on-site and remote video visitation to allow family and friends to stay in contact with incarcerated persons. All visitors must review the Visitation Requirements Visitation | Crow Wing County, MN - Official Website and adhere to them during all visits.
• You can now video visit your loved one from the comfort of your home. You can fund your Video Visits with your current Inmate Telephone account or if you don’t have an account you can go to NCIC.com and set one up or by calling 1-800-943-2189.
• All remote video visits are by appointment only at NCIC.com.
• Off-site (Remote) visitation is available for a fee from any device with internet access and/or a webcam, including a home, library, office computer, or a smartphone (Android or iPhone).
• Inmates are allowed unlimited remote visits; and these visits can be scheduled every day of the week from 7 a.m. – 11 a.m., 1 p.m. – 4:30 p.m. and 6:30 p.m. – 10 p.m.
• Off-site (Remote) visit cost is $0.30 per minute.
• All participants in off-site (remote) visits should dress in an appropriate manner and behave in an acceptable manner during the visit. Visitation | Crow Wing County, MN - Official Website.
• Remote video visits (except for attorneys and clergy visits) are recorded and subject to electronic monitoring by the Crow Wing County Sheriff’s Office.
• Violation of the visitation guidelines can result in suspension of your visiting privileges.

Before sending packages to detainees:
Letters mailed to inmates must contain the detainee’s full name as part of the address. The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher.
Mail should be addressed in the following manner:
Detainee Name - Last four digits of A-number
313 Laurel Street
Brainerd MN 56401
Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase paper, envelopes, stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the St. Paul ICE/ERO Office at (612) 843-8600.