Washoe County Jail

• The Washoe County Sheriff's Office (WSCO) currently utilizes a state-of-the-art web visitation system known as iWebVisit.com. Visitors are able to conduct remote video visitation from your home, office or remote location over the Internet. You may conduct a two-way video visit with a general population inmate currently housed at the WCSO by using a computer equipped with high-speed Internet and a webcam. The following are instructions on how to proceed:
• Create your Inmate Video Visitation account at iWebVisit.com remotely.• Remote web-based video visitation is available to general population inmates.
• General Population inmates are allowed up to two remote video visits per day, Monday through Saturday from 8:30 a.m. to 11 a.m. and from 5 p.m. to 10:30 p.m. Sundays 5 p.m. to 6 p.m.
• WCSO may limit or cancel jail video visits at its discretion.
• Except for attorney and other confidential visitors, all video visitations are subject to monitoring and recording.
• WCSO may terminate an inmate’s privilege to have video visitation at its discretion and may also terminate an on-going video visitation due to security reasons such as lock downs or during periods when visitations are suspended.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees,
6999 Sierra Center Parkway
Reno, NV 89511
Phone: (775) 789-3000
Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.