Caroline Detention Facility

Social visitation is conducted on Saturday and Sunday, with specific hours designated by custody level:
Female detainees: 11:30 a.m. - 1:30 p.m.
Medium to high custody male detainees: 1:30 p.m. - 5:30 p.m.
Low to medium custody male detainees: 5:30 p.m. - 9:30 p.m.
Detainees in Special Management: 9 a.m. - 10 a.m.
• Visitation is not allowed during a detainee's first 10 days at the facility.
• All visits are held in the non-contact visitation area.
• Visits shall not exceed 60 minutes.
• To ensure adequate time to process visitors through security, all visitors must arrive a minimum of 30 minutes prior to the scheduled visit time.
• Facility count is conducted daily at 1 p.m. There is no detainee movement during facility count. Visitors arriving during facility count will not be processed. (i.e., if arriving for a visit with a female detainee, you must arrive no later than 12:30 p.m. or you will not be allowed to visit that day.)
• Visitors arriving at 8:45 p.m. or after will not be processed/allowed a visit.
• Visitors must present a valid verifiable government-issued identification card to enter the facility.
• Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

## Sending Mail
Letters sent to detainees must include the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
## Sending Money
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
## Sending Packages
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Mail Clerk at the facility at:
• Phone• (804) 633-0043 x110
• Address• 11093 SW Lewis Memorial Drive
POB 1460
Bowling Green, VA 22427
Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.